Terms & Conditions

Welcome to Pitchperfectsolutionz.com, owned and operated by SPIRE ENTERPRISES LTD. with a registered address at Kallistratous, 11A Strovolos, 2039, Nicosia, Cyprus. Company registration number: HE 436021.

Please read and understand the information as it depicts the terms and conditions for using our website and engaging with our services.

By navigating our website or engaging with our services, you indicate that you agree to the terms of use detailed in our Terms and Conditions.

If our terms are not in accordance with your expectations, we respectfully request that you terminate your engagement and promptly depart from our premises.

Have any concerns about your policy, contact us at your earliest convenience.

In The Event That You Come Across Any Questions Or Concerns Pertaining To Our Terms And Conditions, Please Do Not Hesitate To Reach Out To Us. Our Capable Team Is Dedicated To Promptly Addressing Your Inquiries So That You Can Confidently Continue Engaging With Us Without Any Hindrance. Please Email Us At [email protected]

Amendments to the policy

As we improve our services, we may periodically make amendments to the Terms and Conditions. Therefore, we strongly advise you to check this page intermittently for updates.

Creating an account with us

To engage with our services, it is imperative that you complete the registration process by creating an account on our website.

This can be achieved effortlessly by devising a distinct login credential with a highly secure password using your preferred email address.

Please ensure that you maintain the confidentiality of your password, and if you detect any suspicious activity, kindly bring it to our attention immediately so that we can take necessary measures to ensure seamless operation.

Please be informed that any misconduct that violates our terms and conditions will result in the suspension, blocking or permanent termination of your account.

Services & Payments

Upon selecting the service that complements your project, we will promptly commence the necessary arrangements for its execution upon receipt of payment in full.

Please note that our team will not commence working on your request until payment is received.

Following the completion of the payment PPSSE, CYPRUS is the billing descriptor you will see on your credit or debit card statement for PitchPerfectSolutionz digital marketing services.

We accept payment through Visa and Mastercard; regrettably, at present, we do not accept payment through services such as PayPal.

In the event that you encounter any difficulties pertaining to payment, we encourage you to promptly bring such concerns to our attention. Our team is readily accessible through our user-friendly contact form or via e-mail. We are committed to providing a seamless and unparalleled user experience and stand ready to assist you in every way possible.

Delivery Policy:

At Pitch Perfect Solutionz, we are committed to providing exceptional marketing services to our valued customers. This Delivery Policy outlines the terms and conditions regarding the commencement and duration of our marketing packages, including SEO, PPC, ORM, Social Media, Web Design & Development, and Email Marketing.

Package Selection and Duration:

  • Customers can choose from our wide range of marketing packages.
  • Each package can be selected to run for 1 month. For bespoke packages, they can run for longer as both parties agree them.
  • Web Design & Development will vary depending on the package selected and the number of pages. Started and Standard packages are completed within 2 weeks. Premium will be completed within 3 weeks.

Commencement of Service:

  • Once the customer has completed the purchase, our team will begin processing the order.
  • We strive to initiate the service promptly and efficiently.
  • The service will commence within 2 weeks from the purchase date.

Communication and Updates:

  • Our dedicated agents will reach out to the customer to confirm the start of the selected marketing package.
  • Throughout the duration of the service, our agents will provide regular updates and progress reports to keep the customer informed.
  • Should any unforeseen circumstances arise, that may impact the service delivery timeline, we will promptly inform the customer and work towards a suitable resolution.

Service Completion:

  • At the end of the selected duration, our agents will notify the customer of the service completion.
  • We will ensure that the marketing package is delivered in its entirety, as outlined in the selected duration.
  • Customers can choose to re-purchase their package or explore other options to further enhance their marketing efforts.

Terms and Conditions:

  • This Delivery Policy is an integral part of our Terms and Conditions. by using our services and purchasing our marketing packages, customers agree to comply with the terms outlined in this Delivery Policy and our Terms and Conditions.

We are dedicated to ensuring a smooth and transparent service delivery process. If you have any questions or concerns regarding our Delivery Policy or any other aspect of our services, please don't hesitate to contact our customer support team.

Use of content

We take the issue of content rights very seriously. All content produced by our team of skilled writers remains the intellectual property of our clients. Upon receipt of payment for our services, clients are granted complete ownership and rights to the content created on their behalf. We reserve the right to utilise client work for our own promotional purposes unless specifically requested not to do so by the client. Furthermore, we do not condone or engage in the unauthorised use of copyrighted material in any form, and we expect our clients to comply with all applicable copyright laws and regulations.

Customer cancellations and refunds

You may request to cancel your service at any time up to 48 hours after the request has been submitted. However, if the scope of work has already begun, cancellation requests will not be accepted. If you cancel your order before the commencement of your project, a refund case will commence, and we will decide if a refund can be completed.

To Request A Refund Or Cancellation, You Must Send A Written Notice To Us Via Email At [email protected]

Refunds are processed within 7-10 business days from the receipt of the refund request.

Please note that refunds or cancellations may not be granted in the following circumstances:

  • The client has approved the service delivery.
  • The client has requested significant revisions to assests provided by PitchPerfectSolutionz, and we have already made efforts to revise it.
  • The client has violated our terms of service or any applicable laws or regulations.
  • PitchPerfectSolutionz concludes that a refund will not be accepted.

We encourage our clients to read and understand our refund and cancellation policy before placing orders.

Liability and indemnification

We would like to clarify that any untoward incidents arising from transactions made on our website shall not be deemed our responsibility. In the unfortunate event of unauthorised account access, the account holder assumes entire liability for all transactions executed. Periodically, we may need to temporarily suspend our website operations for technical reasons. However, we shall notify you in advance of any such disruptions as a measure of due diligence on our part. By utilising our website, you hereby assume all legal liabilities, financial losses, and associated expenses that may arise from any violation of our terms of use, applicable laws or regulations.

Jurisdiction

We highly value your trust and confidence in our services and remain steadfast in our commitment to providing you with an unparalleled user experience. In the rare event of us causing dissatisfaction, we kindly ask that you inform us so that we can resolve the problem without the need for legal action. If legal action is pursued, the resolution would be determined by “The Laws of CYPRUS”.

Privacy

We are committed to protecting your privacy and safeguarding your personal information. We understand the importance of confidentiality and take every necessary measure to keep your data secure. For more or more detailed information on our privacy practices, we strongly encourage you to review our comprehensive privacy policy,

We sincerely appreciate you taking the time to read through our terms and conditions and hope that they have provided you with a clear understanding of our services and policies.